What kind of long-term relationship does Patton aim for with its customers?
Patton seeks to establish genuine, long-term partnerships, viewing customers as “family.” We are not interested in one-off, small jobs, but rather in building relationships that evolve over time, recognizing that a customer with a small initial need may have many more projects in the future. This commitment is reflected in customer experience, which emphasizes open communication, proactive issue resolution, and dedicated teams to ensure customer satisfaction.
