How does Patton educate customers throughout the contract manufacturing process?
Patton incorporates customer education as a key part of its sales process. This involves clarifying the line between the customer’s design responsibility and Patton’s role and explaining our comprehensive contract manufacturing process. We listen to customers’ needs, ask pertinent questions, and address potential blind spots or areas where customers may not know what to ask. We also educate on concepts like “design for manufacturability,” helping customers understand cost implications and alternative solutions.
